FREQUENTLY ASKED QUESTIONS
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Everything you need to know about Mr.Chief — from first sign-up to advanced agent configuration.
General
Mr.Chief gives you a personal AI agent running 24/7 on a private, isolated virtual machine. Unlike shared AI tools, it remembers everything, runs continuously, and acts on your behalf — even when you're not at your keyboard.
Those are shared services — you send a message, you get a reply, and nothing persists. Mr.Chief is a dedicated environment with persistent memory, task management, platform integrations, and the ability to run autonomously. It's the difference between a chatbot and a full-time AI employee.
No. Setup takes a few minutes through a guided wizard, and the dashboard is designed for everyday use. No code, no configuration files, no infrastructure to manage.
Getting Started
Sign up, pick a plan, and your agent is provisioned automatically — typically ready in under 30 seconds. A short onboarding wizard walks you through naming your agent and choosing capabilities.
Yes. The free plan gives you a running agent for 48 hours so you can explore the product before committing to a paid plan. Paid plans keep your agent running indefinitely.
You'll go through a short onboarding wizard to configure your agent — name, personality, skill categories, and communication style. Once complete, your VM is provisioned and you land straight in the dashboard, ready to start chatting.
Features
Your agent can chat with you 24/7, manage tasks on a Kanban board, connect to Telegram and Slack so you can message it from anywhere, remember context across sessions, and execute work autonomously on your behalf.
Tasks are a Kanban-style project board built into your dashboard. You assign work to your agent — with priority, due date, and category — and it tracks progress from TODO → IN PROGRESS → BLOCKED → DONE. Every status change and comment is logged in a full activity trail.
Telegram and Slack are live — connect your agent and message it from your favourite app. Google Calendar, Notion, GitHub, Linear, and Stripe are coming soon.
OpenClaw, Skills & Agents
OpenClaw is the agentic AI engine powering your dedicated virtual machine. It manages your agents, loads skills, maintains persistent memory and workspace files (SOUL.md, MEMORY.md, USER.md), and runs the Control UI. Every Mr.Chief user gets their own dedicated VM running OpenClaw.
Skills are packaged capability modules that give your agent specific powers — think pre-built tools. There are 313+ skills across four sources: bundled with OpenClaw (53), the ClawHub marketplace (113), the open-source Gooseworks GTM suite (124), and individual GitHub integrations. They cover marketing, finance, DevOps, health, legal, and more.
During onboarding you select skill categories that match your work. Your agent gets a curated set based on those choices. You can reconfigure skills later from your agent settings or the Control UI.
A soul (SOUL.md) is the personality and instruction document that shapes your agent's tone, values, communication style, and constraints. It's generated during onboarding from your preferences — formal or casual, autonomous or guided — and can be edited further in the Control UI. Every edit creates a new versioned snapshot; old versions are never deleted.
The Control UI is a full web-based interface that runs directly inside your VM. Open it from the dashboard by clicking "Open Control UI" — it launches in a new browser tab using a secure one-time token. From there you can chat, browse workspace files, and configure advanced agent settings.
Yes — up to 10 agents per account. Your default "chief" is created automatically. Additional agents each get their own soul, skill set, and configuration, and can be used for different purposes or audiences.
Sub-agents are a coming-soon feature that will let your primary agent delegate tasks to specialised AI team members automatically. Today, all agents operate independently.
Billing & Plans
A monthly subscription gives you an allocation of AI inference credits. All AI usage is routed through OpenRouter. If you exceed your monthly credits you can purchase additional top-ups from Settings → Billing.
Free (€0 / 2.50 credits), Basic (€35 / 3.00 credits), Plus (€59 / 20.00 credits), Pro (€99 / 50.00 credits), Advanced (€219 / 100.00 credits). Paid plans also include a larger VM and the ability to restart your agent after it stops.
Yes. Top-up credit packs are available from Settings → Billing and carry over month to month — they never expire.
Yes, anytime from Settings → Billing. Your VM resizes automatically when you change plans.
Privacy & Security
Yes. Every user gets a fully isolated VM — your data is never in a shared environment, never used for training, and never accessible to other users. Mr.Chief runs on EU infrastructure and is GDPR-native.
BYOK support is coming soon. You'll be able to supply your own Claude or OpenRouter keys so your traffic never touches our provisioned credentials.
Your VM is shut down and your data is retained according to our privacy policy. You can export your conversation history before cancelling.
Free tier agents idle-shut after 48 hours. Paid agents stay running unless you manually stop them. You can restart any stopped paid agent at any time from Settings.
Still have questions?
Our team is here to help. Reach us from the dashboard or drop us a line.