Security

Built secure by architecture,
not by policy.

OpenClaw is an open-source agent runtime. Mr.Chief provides account management, billing and runtime provisioning around it.

Last updated: 8 September 2026

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Dedicated runtime

Each user has a dedicated OpenClaw runtime on AWS EC2 / Fly.io. The coordinator uses shared services and a database with logical tenant separation.

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Credential encryption

Stored provider credentials use Fernet (AES-128-CBC + HMAC-SHA256), with encryption keys managed by the service.

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Operational access

The service decrypts credentials to operate your agent. Authorized operators may access infrastructure and data for support and maintenance.

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AI providers and locations

Requests go to your selected AI provider or through OpenRouter. Provider locations and data policies vary; EU-only processing is not guaranteed.

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Operational audit logs

Selected account, billing and VM events are recorded. This is not a complete record of every agent action or a user-facing audit log.

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Account deletion

Deletion disables the account and clears stored keys first. VM and related data cleanup runs asynchronously. Billing, consent and audit records remain; automatic purge is not implemented.

Contact

We welcome security research and responsible disclosure. If you have discovered a potential vulnerability in Mr.Chief, please contact us at:

In-scope: mrchief.ai, api.mrchief.ai, and associated sub-domains. Out of scope: denial-of-service attacks, social engineering, physical security, third-party sub-processors.

Security issues: security@misterchief.ai

Privacy and GDPR: privacy@misterchief.ai

General enquiries: hello@misterchief.ai

Legal entity: Pyratz Labs SAS, incorporated in France

Security — Mr.Chief